Frequently Asked Questions


Questions and answers about our affiliate program.

The Affiliates referral commission is paid to you monthly if you reach the minimum threshold of $25. The payment is sent within the first 3 working days of each month.

For each user you reffer to our website you will be paid a commision of the plan user make whether it's monthly or yearly basis. The current percantage commision is stated on theAffiliates page.

Anyone can join the Affiliates program. All you need is to be registered on our website and grab your referral link.


Pixels are great. Learn how to use to them.

Google Tag Manager allows you to combine hundreds of pixels into a single pixel. Please make sure to add the correct "Container ID" otherwise events will not be tracked!

e.g. GTM-ABC123DE

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Facebook pixel makes conversion tracking, optimization and remarketing easier than ever. The Facebook pixel ID is usually composed of 16 digits. Please make sure to add the correct value otherwise events will not be tracked!

e.g. 1234567890123456

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With AdWords conversion tracking, you can see how effectively your ad clicks lead to valuable customer activity. The Adwords pixel ID is usually composed of AW followed by 11 digits followed by 19 mixed characters. Please make sure to add the correct value otherwise events will not be tracked!


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The LinkedIn Insight Tag is a piece of lightweight JavaScript code that you can add to your website to enable in-depth campaign reporting and unlock valuable insights about your website visitors. You can use the LinkedIn Insight Tag to track conversions, retarget website visitors, and unlock additional insights about members interacting with your ads.!

e.g. 123456

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Conversion tracking for websites enables you to measure your return on investment by tracking the actions users take after viewing or engaging with your ads on Twitter.

e.g. 123456789

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The AdRoll Pixel is uniquely generated when you create an AdRoll account. The AdRoll ID has two components: the Advertiser ID or adroll_adv_id (X) and Pixel ID or adroll_pix_id (Y) for the AdRoll Pixel. To use the AdRoll Pixel, merge the two components together, separating them by a slash (/).

e.g. adroll_adv_id/adroll_pix_id

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The Quora Pixel is a tool that is placed in your website code to track traffic and conversions. When someone clicks on your ad and lands on your website, the Quora Pixel allows you to identify how many people are visiting your website and what actions they are taking.

e.g. 1a79a4d60de6718e8e5b326e338ae533

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Everything you need to know about your subscription.

You will be charged at the beginning of each chosen period automatically until canceled or downgrade to the free plan.

Yes! You can start with our free package and upgrade anytime to enjoy all the features available onProandBusinessplans.

You can cancel your current subscription by visiting yourbilling areaand click to change your current plan to a free plan. Upon request, we will issue a refund for the remaining days of a montly subcription. The annual plans are not refundable.

Once your account has been deleted, your subscription will be canceled and we will wipe all of your data from our servers including but not limited to your links, traffic data, pixels and all other associated data.

Custom Domains

How ti add your own domain for short links.

To add a custom domain for your short links please follow the next simple steps:

  1. Go to your account dashboard
  2. Click onCustom Domainslink
  3. Click onAdd Domainbutton
  4. Fill up the form with your domain details
  5. Add aCNAMErecord for your domain*

*TheCNAMEvalue must be set for your domain or subdomain for thecustom domainto work. An example with detailed DNS records to set are shown below.

CNAME@or subdomain or emptydom.exi.linkAuto or Default
CNAMEwwwor www.subdomaindom.exi.linkAuto or Default*

For detailed information on how to set aCNAMErecord for your domain or subdomain please consult your domain/hosting help area, ask your domain registrar or hosting provider orcontact our support.

*SettingCNAMEforwwwis optional but recommended if you use top-level custom domain.

After adding your custom domain to your Exilink account and setting up theCNAMEon your domain/hosting area it may take up to 48 hours in order the domain to update globally and work properly.